Shipping and Returns Policy

Last Updated: 09/04/2025

Thank you for shopping at Pink Pang Nutrition! We are committed to providing you with high-quality health supplements and a smooth shopping experience. Please read our Shipping and Returns Policy carefully.

1. Shipping Policy

(A) Shipping Destinations:

• We currently ship to addresses within Singapore.

(B) Shipping Costs:

• Standard shipping is priced at $15.
• We offer free shipping for orders over $100.

(C) Order Processing Time:

• We aim to process and dispatch your order within 1 -2 working days after order confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

(D) Estimated Delivery Time (Singapore):

• Estimated delivery time within Singapore is typically 3 – 5 working days after dispatch, depending on the shipping method selected.
• Please note that delivery times are estimates and may be subject to delays due to unforeseen circumstances.

(E) Shipping Methods (Singapore):

• To ensure your products arrive in perfect condition, we handle all deliveries personally. This attention to detail is reflected in our standard shipping cost.

(F) Tracking Your Order:

• Once your order is on the way, you will receive a shipping confirmation message from our company’s WhatsApp.

(G) Incorrect Shipping Address:

• Please ensure that you provide accurate and complete shipping information during checkout. We are not responsible for delays or non-delivery caused by incorrect addresses. If you need to amend your address, please contact us immediately at pinkpangnutrition@gmail.com or WhatsApp +65 8878 1771. We will do our best to assist, but changes may not be possible once the order has been processed.

(H) Delivery Issues:

• If you experience any issues with your delivery (e.g., delays, non-receipt), please contact us at pinkpangnutrition@gmail.com or WhatsApp +65 8878 1771 with your order number.

2. Returns and Refunds Policy

(A) Our Commitment:

• Your satisfaction is our priority. If you are not entirely satisfied with your purchase, please review our return policy below.

(B) Returns Due to Change of Mind:

• Due to the nature of health supplements and for hygiene and safety reasons, we generally do not accept returns or offer refunds for change of mind once the product has been shipped or delivered. Please consider your purchase carefully before placing an order.

(C) Non-Returnable Items (All):

• For hygiene and safety reasons, we do not accept returns for change of mind and exchanges on health supplements once they have been shipped or delivered.

3. Contact Us: